Kerala Pot

Orders which total under $150 will pay $15 freight fee. (Items have be categorised specifically to qualify for this fee, these included fashion, jewellery, décor items and small furniture pieces).

Orders which total over $150 qualify for free shipping within Australia. (Items have be categorised specifically to qualify for this fee, these included fashion, jewellery, décor items and small furniture pieces).

We do not ship overseas.

Standard order processing time is 1 – 3 business days.

By placing an order for goods you agree that your details, such as name, contact numbers, delivery address can be passed to those third party couriers.

While we aim to get your order delivered to you within 5 – 10 working days, in the unlikely event of extended delays, we will endeavour to inform you. Any questions or follow up regarding delivery can be directed by email to info@st-barts.com.au.

All deliveries will require a signature to ensure the parcel arrives in the hands of the correct person. This cost is included in the delivery fee. 

Larger/heavier items which are not able to be shipped with our standard couriers services like Couriers Please and TNT will incur a higher delivery cost. In this instance it will be noted in the products description. Shipping cost will be based on delivery. Guidelines as follows; 

Metro, NSW, VIC, ACT and QLD will pay a flat rate of $150. Regional NSW, VIC, ACT and QLD will be contacted personally by our head office to discuss your order and provide you with a freight quote. 

Metro, SA, TAS, WA pay a flat rate of $300. Regional SA, TAS and WA will be contacted personally by our head office to discuss your order and provide you with a freight quote.  

We do not dispatch or deliver on weekends or public holidays.

St Barts cannot be held responsible for late or failed deliveries for reasons outside our control e.g. third-party couriers or in the case of adverse weather conditions.

St Barts inspects and takes due diligence while packing your order to ensure it arrives in the best possible condition. All orders must be inspected upon delivery and any breakages mist be reported and photographed within 24 hours of receiving your order.

Our Website IS NOT in conjunction with the STORE, therefore out T&C relate only to online purchases. Please note any returns will be issued with an ONLINE STORE CREDIT.  

Customer satisfaction is important to us! If you are unhappy with the merchandise you received for any reason, simply return it to us and we will happily provide a credit note or refund under the following conditions:

• Merchandise must be returned within 7 days of dispatch.
• Merchandise must be in saleable condition.
• Merchandise must not be used, damaged, altered or washed. Tags on fashion must not have been removed. 
• You must contact us before returning the item to receive approval.
• Once a return has been authorized, a store credit will be created for you. 
• Sale items cannot be returned unless deemed faulty.

3. Ensure your item(s) are in the original condition with all tags attached.
4. Package up your item securely and send back within 7 days using a traceable service. (For all fashion returns please included the returns document)
   Items are to be sent back to St Barts HQ at the cost of the customer.