Privacy Policy

At St Barts, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose and store your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, contact us, or interact with our advertising and marketing, we may collect certain personal information including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Purchase history
  • IP address and device information
  • Website browsing behaviour and interactions
  • Marketing preferences

We collect this information to provide products and services to you, process transactions, improve your shopping experience, and communicate with you about orders, products, promotions and updates.

Shopify Hosting & Data Storage

Our store is hosted by Shopify, which provides the eCommerce platform that allows us to sell our products and services online.

Your data is stored through Shopify’s secure data storage systems, databases and general Shopify application infrastructure. Shopify stores your information on secure servers protected by firewalls and industry-standard security measures.

Consent

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, submit an enquiry or return a purchase, we understand this as consent for us to collect and use your information for that specific purpose.

Where we request your information for secondary purposes such as marketing, email newsletters, personalised advertising or promotions, we will either ask for your express consent or provide you with an opportunity to decline.

You may withdraw your consent at any time by contacting us or unsubscribing from marketing communications.

Payments & Transaction Security

If you choose a direct payment gateway to complete your purchase, Shopify stores your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is encrypted and processed securely.

We do not store full credit card details on our own servers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, personalise content, and support advertising and remarketing campaigns.

These technologies may collect information about:

  • Pages visited
  • Time spent on site
  • Products viewed
  • Cart activity
  • Device and browser type
  • IP address and approximate location

We may use third-party services including:

These partners may use cookies, pixels and similar technologies to deliver personalised advertisements and measure campaign performance across websites and devices.

You can manage or disable cookies through your browser settings.

Advertising & Remarketing

We may use your information to deliver relevant advertising and marketing communications based on your interactions with our website, products or services.

Third-party advertising providers, including Microsoft and Google, may use cookies or tracking technologies to show you relevant advertisements on other websites and platforms after you visit our site.

You can opt out of personalised advertising through:

Disclosure of Information

We may share your personal information with trusted third parties who assist us in operating our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising platforms
  • Website and technology providers
  • Customer support services

We only share information necessary for these services to operate and require third parties to handle your information securely and in accordance with privacy laws.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from misuse, loss, unauthorised access, disclosure, alteration or destruction.

While no method of transmission over the internet is completely secure, we implement commercially acceptable safeguards to protect your information.

Your Rights

You may request access to the personal information we hold about you, request corrections, or ask us to delete your information where legally permitted.

You may also opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. Once you leave our website or are redirected to a third-party site, we are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices, legal obligations, or operational requirements. Changes will take effect immediately upon posting on this website.

Contact Us

If you would like to access, correct, amend or delete any personal information we hold about you, or if you have questions regarding this Privacy Policy, please contact us via our website contact page.